Here, you can find answers to some of the most frequently asked questions. Submitted questions will be answered in the order they are received as quickly as possible.

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Can the KNK Maxx be run on a Mac?
Apr. 3, 2010
Yes. Using our Flexistarter Software, you can cut to your machine directly from a mac. Keep in mind that this package is a bridge, so you would want to use an application like Adobe Illustrator or Inkscape for creating your designs.

Can the KNK track long lengths of material accurately, like 6ft of vinyl?
Mar. 6, 2010
The KNK models have a high precision grit shaft system to allow long lengths of vinyl, and other materials, to be cut. You should be able to track 6ft of vinyl with no problems.

Can the KNKMAXX24" cut paper backed veneer? It is 10 to 20 mils thick.
Apr. 8, 2010
We have successfully cut veneer on the KNK very nicely. As always, though, we recommend sending us a sample of any specific materials you may have. Different materials may act differently.

Can your machines cut sheets of polypropylene (PP) from 0.3mm thickness to 1.5 mm thick? Thanks.
Feb. 17, 2010
Many materials, of different thicknesses, have different outcomes. With Polypropylene, we have successfully cut up to .76mm thick.

Does the KnK automatically register the Lazerlight to be able to make contour cuts around prints, especially if you have vinyl printed with multiple images?
Mar. 6, 2010
The LED laser on the KNK's is a visual queue for print & cut registration. It does not automatically find the registration marks. However, we have found that this is actually quicker, and sometimes more accurate than other machines on the market that offer an automatic registration feature.

I am looking into purchasing a new computer with Windows 7. I understand it will work with my software with a download but would like to know if the registration # I used on my old computer will work on this new computer or do I need to purchase another activation? How would I go about transfering my program to my new compter? Any help would be greatly appreciated.
Mar. 16, 2010
When you need to setup your new computer, send us an email and we will provide you with a link to our license regeneration form. New license files are normally generated within 24 hours or submitting.

I ordered, and just received, colored Iron-On Transfer paper to test. Where can I find instructions on heat temperatures and time settings?
Feb. 23, 2010
All suggested settings for heat transfer materials can be found at the top of the page of each material. For example: click here

I would like to sell Klic n Kut on my website, how do i get started?
Mar. 2, 2010
In order to become a dealer, please contact us at 800-268-3672, and we can get you started.

My old computer crashed-so I purchased a new one with Windows 7. I was not able to install the port driver. Any suggestions?
Feb. 9, 2010 by Alyssa Brennan, New Jersey
If for any reason the cutter drivers do not install properly, you can get the latest version of them on our downloads page

What is the warranty on a Klic-N-Kut?
Mar. 1, 2010
Each Klic-N-Kut comes with a 1 year warranty. All warranty repairs and/or replacement are done from our facility in Florida. We do no take returns on new or used equipment.

What Windows operating systems are supported?
Mar. 1, 2010
All of our cutters and software are compatible with Windows XP, 2000, VISTA and W7. Software is compatible with both 32bit and 64bit.


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