http://scrapbookdiecutter.com/message_board/ Klic-N-Kut Support community en-US Fri, 10 Sep 2010 11:06:49 +0000 http://bbpress.org/?v=1.0.2 q http://scrapbookdiecutter.com/message_board/search.php http://scrapbookdiecutter.com/message_board/topic.php?id=84#post-310 Thu, 09 Sep 2010 22:00:39 +0000 lynjon 310@http://scrapbookdiecutter.com/message_board/ <p>Iam getting totally confused between sign blank and page.&nbsp; Which one do I use to show the size of the page on the screen.&nbsp; Which one displays where it will cut on the cardstock.</p> <p>Also my mat is curling.&nbsp; There are furrows for want of a better word where the rollers are used on the mat causing air pockets when the cardstock is adhered to the mat which causes the cardstock to get ripped while in the process of cutting.&nbsp; These airpockets are not always apparent until the cutting has commenced. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=83#post-309 Thu, 09 Sep 2010 21:54:32 +0000 lynjon 309@http://scrapbookdiecutter.com/message_board/ <p>What settings are used for the folllowing:<br />Grunge board- I have tried the max force but it only scratches the surface.<br />Balsa craft wood - as displayed in the KNK store videos<br />250 gsm paper - I&nbsp; am either not enough or too much?<br />Chipboard- after using 10 sheets of chipboard and not having one successful cut grrrrrrrrrrrr???<br />Textured cardstock</p> <p>Is there a chart anywhere as a guide?&nbsp; It is an awful lot of waste of paper when things go wrong a guide chart to at least get one closer to the correct settings would be great?? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=82#post-307 Tue, 07 Sep 2010 01:41:59 +0000 Rebecka 307@http://scrapbookdiecutter.com/message_board/ <p>I bought the KNK Studio GE program and am loading it on my computer. It gets to where I select a language (English) then it tries to load the wizard but it says to insert the license disc into your cd rom. IT IS in my cd rom. So now what? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=81#post-304 Mon, 06 Sep 2010 23:06:33 +0000 Donna 304@http://scrapbookdiecutter.com/message_board/ <p>When I try to cut a shape on my GrooveE the mat keeps wiggling and throws off the design cut. It is not so noticeable if I am trying to cut something fairly simple, like text, but flowers or butterflies, for example, turn into a mess. What am I doing wrong? Does there need to be more pressure on the pinch wheels? Help...it's getting a little frustrating.&nbsp;&nbsp; -Donna&lt;input id="gwProxy" type="hidden"&gt;&lt;!--Session data--&gt;&lt;input onclick="jsCall();" id="jsProxy" type="hidden"&gt;<div></div> </p> http://scrapbookdiecutter.com/message_board/topic.php?id=80#post-300 Sat, 04 Sep 2010 04:15:19 +0000 lynjon 300@http://scrapbookdiecutter.com/message_board/ <p>I have had the KNK for 6 months and am yet to get anything out of it. I have gone through so much paper and cardstock and now chipboard?????????????<br />I have washed the mat and resprayed and washed again again agin still the chipboard and cardstock stick to it and destroy any design I can get to cut.</p> <p>I am so srrrrrrrrrrrrrry that I let the Retailer change my mind from the Inspiration to the KNK<br />Lynette </p> http://scrapbookdiecutter.com/message_board/topic.php?id=78#post-283 Wed, 01 Sep 2010 08:15:46 +0000 lynjon 283@http://scrapbookdiecutter.com/message_board/ <p>When I ttry writing text and I want to change the font the only one listed is aerial in the dropdown menu how do I find the rest of the fonts and how do I change the style of font directly from the KNK program? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=79#post-291 Thu, 02 Sep 2010 15:18:03 +0000 Jnett 291@http://scrapbookdiecutter.com/message_board/ <p>Is there any chance that the cable is defective?&nbsp; I've removed as many things with drivers that I can, even changed anti-virus programs and it is still not sending any data.&nbsp; I know it's a long shot, but is there some way I can check it?</p> <p>Thanks,Jnett</p> <p><div class="post"> <p>Update it was supposed to make a circle and it drew<br /> what looks like a check mark...I'm hoping that means it's not the<br /> cable.&nbsp; Have to reset to make it continue.</p> <p>Now I've done a square and a star, but it still won't cut the circle<br /> or an abc string.&nbsp; This is what it did before.&nbsp; I really could use a<br /> suggestion. </p> </div> </p> http://scrapbookdiecutter.com/message_board/topic.php?id=76#post-281 Wed, 01 Sep 2010 08:02:43 +0000 lynjon 281@http://scrapbookdiecutter.com/message_board/ <p>I have been trying to install POINT PUSHER from the CD that came with the KNK and it doesn't do anything.&nbsp; I have had a couple of problems with these programs I am supposed to be able to download off the CD.</p> <p>I now have Windows 7 so is there a compatible version as I note the CD only recognises Vista and XP </p> http://scrapbookdiecutter.com/message_board/topic.php?id=77#post-282 Wed, 01 Sep 2010 08:12:19 +0000 lynjon 282@http://scrapbookdiecutter.com/message_board/ <p>How do you download fonts from the CD's and where do you save them to use in KNK </p> http://scrapbookdiecutter.com/message_board/topic.php?id=70#post-262 Sat, 28 Aug 2010 21:56:03 +0000 lynjon 262@http://scrapbookdiecutter.com/message_board/ <p>Has anyone tried using the Technical Support within the KNK program.&nbsp; I have sent a message over 6 months ago and still have had no response. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=58#post-225 Sun, 18 Jul 2010 18:33:48 +0000 Nazeem 225@http://scrapbookdiecutter.com/message_board/ <p>I downloaded clipart files but the cutter does not pick up the files refusing to cut . Need help to convert the files so i can cut </p> http://scrapbookdiecutter.com/message_board/topic.php?id=73#post-265 Sat, 28 Aug 2010 22:48:22 +0000 lynjon 265@http://scrapbookdiecutter.com/message_board/ <p>I have just been watching some videos by Susy and have noted that there seems to be doubled sided tape adhered to the cutting mat can you tell me why? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=75#post-273 Tue, 31 Aug 2010 21:58:54 +0000 lynjon 273@http://scrapbookdiecutter.com/message_board/ <p>I don't know how to reply to post so I am posting a new one</p> <p>The videos I watched were from what I assume is the KNK main site as I went through the "help".&nbsp; The videos I was talking about were made by a lady name Sandy. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=74#post-266 Sat, 28 Aug 2010 23:11:20 +0000 lynjon 266@http://scrapbookdiecutter.com/message_board/ <p>I have just watched about 6 videos on the different techniques of the KNK which I found very informative.&nbsp; The only problem is that the camera was to the back of the KNK and one didn't see how the material was inserted nor the tools changed on the KNK it seem to focus on the "how to" end result instead of the step-by-step technique?&nbsp;&nbsp; </p> http://scrapbookdiecutter.com/message_board/topic.php?id=72#post-264 Sat, 28 Aug 2010 22:26:50 +0000 lynjon 264@http://scrapbookdiecutter.com/message_board/ <p>Can some one tell me how you apply adhesive spray to your matt without it being so sticky.&nbsp; My cardtock stick to the mat now that I have cleaned and resprayed. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=52#post-192 Sat, 19 Jun 2010 15:08:36 +0000 vsolosky 192@http://scrapbookdiecutter.com/message_board/ <p>hi - i upgraded my computer which now has the windows 7 64bit, i have the older white knk 13". chad said i needed the serial cable and the pink serial to usb converter. they came today along with an extra black serial attachment that has a small female end and a very wide male end.<br /> the pink usb to serial converter is waaaaaay too short to go from my machine to computer and i'm not sure what to do with the black attachment - i can't put the pink cable to the serial cable because there's no way to keep them together, (the screw things are too short) and i'm thinking that is what this black piece is for, like a jumper to go from one cable to the next, but the male end is too large to go into anything. i needed to get back up and running again, but i can't since i can't hook up my machine.<br /> am i missing something????<br /> thanks!!!!<br /> val </p> http://scrapbookdiecutter.com/message_board/topic.php?id=71#post-263 Sat, 28 Aug 2010 21:59:31 +0000 lynjon 263@http://scrapbookdiecutter.com/message_board/ <p>I can't believe it..I have just tried Technical Support again and have been re directed to this site?? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=44#post-167 Thu, 13 May 2010 01:20:24 +0000 mspaige10 167@http://scrapbookdiecutter.com/message_board/ <p>I have the KNK Groove-e. When I get ready to cut I get this message in the cutting preview window. "Receive overrun error -check baud". I have the baud set to 57,600 on machine and under port setup in the knk studio. If I click on retry the machine starts to cut. I'm concerned why I get this message. I use the same usb outlet on my computer everytime. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=69#post-259 Sat, 28 Aug 2010 21:40:58 +0000 lynjon 259@http://scrapbookdiecutter.com/message_board/ <p>I import some card designs and I keep getting thick line messages then he program closes down.</p> <p>I find the KNK the most frustrating machine I have ever had to learn.&nbsp; With all the CD that come with it non are from start to finish they are all chopped off into little episodes.&nbsp; I would really like a CD/Video that shows yo how to turn on the machine attach cardstock to mat insert materials into machine do the correct settings actually cut something and see the end result.</p> <p>Also explain how to tell what is the paper size and design size within the program??&nbsp; By the way which Icons show page size and which show design size?? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=68#post-257 Fri, 27 Aug 2010 21:42:10 +0000 Jnett 257@http://scrapbookdiecutter.com/message_board/ <p>I purchased a new computer and it has Windows 7, 64 bit.&nbsp; I have the<br /> 13" white Element from a couple of years ago.&nbsp; I've installed the new<br /> program (downloaded from your site Sandy, thank you) and I think I have<br /> the dongle installed correctly (it lights up and the machine sort of<br /> draws).&nbsp; I'm running the serial cable with the pink cable from<br /> Accugraphics.&nbsp; I think I've installed the correct driver for my Element,<br /> but I'm not sure as it is not drawing the correct shape when I send the<br /> cut.&nbsp; I have a circle drawn and it's drawing different lines, none resembling a circle. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=67#post-252 Wed, 25 Aug 2010 05:51:48 +0000 endash 252@http://scrapbookdiecutter.com/message_board/ <p>I've just got a KNK MAXX cutter (yay!) and ordered the Flexistarter software from this site to run it direct from my mac. I'm finding it really difficult to find any help resources online (it's not even mentioned as a product on the manufacturer's website). I've tried to install several times and keep getting messages about extensions installing improperly. I'm using Mac OSX Snow Leopard (10.6.4). It's causing system crashes all over the place<div><br /></div><div>Can anyone help? Is the Flexistarter software incompatible with Snow Leopard?</div><div><br /></div><div>Thanks in advance...</div><div><br /></div><div><br /></div> </p> http://scrapbookdiecutter.com/message_board/topic.php?id=65#post-246 Mon, 16 Aug 2010 21:49:04 +0000 solecize 246@http://scrapbookdiecutter.com/message_board/ <p>What is the minimum radius that can be cut using the maxx 24 inch cutter? Also what is the edge tolerance (how close)? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=17#post-62 Sat, 06 Mar 2010 08:27:14 +0000 angbange 62@http://scrapbookdiecutter.com/message_board/ <p>I own a Mac computer and I'm wondering if I can use this machine? I also am interested to know if I can use any shape or file on my computer? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=66#post-247 Thu, 19 Aug 2010 20:35:45 +0000 sweetglowing 247@http://scrapbookdiecutter.com/message_board/ <p>Hi Sandy,<div><br /></div><div>I will be ordering the KNK engraving tip soon. I noticed in one of your informational videos that you engraved on acrylic. To help me get started, can you give me a rough estimate of the speed and pressure you use to do a solid fill on acrylic?</div><div><br /></div><div>Also, in your experience, does the engraving tip stay sharp for a long time with regular use or does is dull quickly?</div><div><br /></div><div>Thanks!</div> </p> http://scrapbookdiecutter.com/message_board/topic.php?id=64#post-243 Wed, 11 Aug 2010 22:58:08 +0000 treasureilan 243@http://scrapbookdiecutter.com/message_board/ <p>I have been having an issue with cutting with my MAXX.&nbsp; I'm not sure what I'm doing wrong, but when I go to make a cut, it cuts diagonally as it moves from the origin to the start of my cut.&nbsp; Basically as the blade moves across the sheet to the start of the cut, i get a diagonal cut.&nbsp; I've re-inserted the blade as well as the holder and it still does it, but only on that initial move, when it continues doing it other cuts, we have no issue.&nbsp; Any ideas? </p> http://scrapbookdiecutter.com/message_board/topic.php?id=59#post-228 Tue, 20 Jul 2010 21:56:32 +0000 treasureilan 228@http://scrapbookdiecutter.com/message_board/ <p>I have windows 7 64bit on one of my machines and attempted an install using the USB cable.&nbsp; It shows in device manager as an unknown device now.&nbsp; From the bit of searching I've done, am I to assume I'll need the USB to Serial adapter mentioned?&nbsp; The machine is a 13" Groove-E.&nbsp; Any information would be appreciated. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=63#post-239 Sat, 07 Aug 2010 10:54:46 +0000 lisamdesigns 239@http://scrapbookdiecutter.com/message_board/ <p>I have a KNK Maxx, which I am sorry to say, I haven't had much time to play with, and so I get frustrated trying to remember how I did things the last time I started up!&nbsp; I have recently moved and after unpacking the knk, I found that the cuts I tried to cut seemed to be all over the place.&nbsp; The images are perfect, they are just not where I put them on the page, resulting in the cutting off the edge of the cardstock.&nbsp; Can a knk become 'uncalibrated' especially with a move?&nbsp; If so, what can I do?&nbsp; I know of no-one else who has a KNK, so I am on my own here! </p> http://scrapbookdiecutter.com/message_board/topic.php?id=62#post-234 Tue, 03 Aug 2010 07:40:09 +0000 retrospects scrapbooker 234@http://scrapbookdiecutter.com/message_board/ <p>I am not sure what I am doing wrong but when I try to import a file (ai, bmp) whatever the case may be, it just shows as a big square with an x through it. How can I fix this? Thanks. </p> http://scrapbookdiecutter.com/message_board/topic.php?id=61#post-233 Sat, 31 Jul 2010 14:17:30 +0000 akpiantin 233@http://scrapbookdiecutter.com/message_board/ <p>Having a problem with knk software.&nbsp; All of a sudden all of the text letters are touching each other.&nbsp; From the software help, I found that I may just need to adjust the auto kern.&nbsp; Supposedly i need to right click the "auto kern" button to get a box to show up where I can pick from 5 basic settings.&nbsp; I cannot find "auto kern", just the on screen kern button, and right clicking that does nothing.&nbsp; help!&nbsp; I need to get some text cut today! </p> http://scrapbookdiecutter.com/message_board/topic.php?id=60#post-232 Sat, 31 Jul 2010 14:17:27 +0000 akpiantin 232@http://scrapbookdiecutter.com/message_board/ <p>Having a problem with knk software.&nbsp; All of a sudden all of the text letters are touching each other.&nbsp; From the software help, I found that I may just need to adjust the auto kern.&nbsp; Supposedly i need to right click the "auto kern" button to get a box to show up where I can pick from 5 basic settings.&nbsp; I cannot find "auto kern", just the on screen kern button, and right clicking that does nothing.&nbsp; help!&nbsp; I need to get some text cut today! </p>