I have been poking around gathering information on cutters and am considering a Groove-e. I don't actually scrapbook, my main interest would be in diecut paper toys. An example would be an airplane printed in the graphics of a WW2 fighter that you would punch out, assemble and fly. Another example is a raygun that will actually shoot disks across the room that can be seen on my website here: http://207.58.135.217/html/buck_rogers.html
These require some fairly heavy & stiff paper or cardboard. For the raygun I used a cardboard that was approx 1MM. I would also like the machine to do the sort of vinyl that is used for vehicle graphics. I assume the groove-e will handle these materials but please correct me if I am wrong.
Essentially I would like to print out the toy, take it to the KnK and have it make a series of slashes and perfs. I read that one manufacturers machine/software (sorry I don't remember whose) had trouble making single cuts - that it had to make double cuts (maybe had to define an area that was cut out?)- will I have issues with this?
Can you direct the machine to perform a series of actions and specify the order in which they are done? Lets say you want to cut out a happy face and make a simple slash for the mouth, cut holes for the eyes and lastly cut the outside circle.
Other questions:
The machine appears to come with KnK Studio. What is KnK Studio GE? Will I need to buy this to get more functionality?
I see the software comes with 2 activations - how does this work? If I install the software on my laptop and on my desktop then need to replace one of my computers (as I eventually will do) what will I need to do to get the software to work on the new machine? In this respect I would have preferred a dongle.
What are my options for getting a machine in Canada?
I read somewhere that Sandy will no longer ship to Canada via USPS. This concerns me a bit because besides a higher shipping rate via courier, the brokerage fee they charge will drive up the cost of the machine by about 10% by itself.
Does the machine need to be sent back to the USA if it requires service?
Just out of curiosity, does the blade turn during cutting or is it held stationary? Was just wondering how this works when cutting a circle.
Would appreciate any information.
Leon
Need some details on the KnK Groove-e
(2 posts) (2 voices)-
Posted 7 months ago #
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Hi Leon,
Responses below...
Sandy
"These require some fairly heavy & stiff paper or cardboard. For the raygun I used a cardboard that was approx 1MM. I would also like the machine to do the sort of vinyl that is used for vehicle graphics. I assume the groove-e will handle these materials but please correct me if I am wrong."
No problem. You can definitely cut those materials.
"Essentially I would like to print out the toy, take it to the KnK and have it make a series of slashes and perfs. I read that one manufacturers machine/software (sorry I don't remember whose) had trouble making single cuts - that it had to make double cuts (maybe had to define an area that was cut out?)- will I have issues with this?"
No, you should be fine. With some thicker materials, such as chipboard, multi-cutting is sometimes required, but that's easily done by checking a box in the software and then entering the number of passes needed.
"Can you direct the machine to perform a series of actions and specify the order in which they are done? Lets say you want to cut out a happy face and make a simple slash for the mouth, cut holes for the eyes and lastly cut the outside circle."
Easily done. In fact, there are several ways to accomplish it.
"The machine appears to come with KnK Studio. What is KnK Studio GE? Will I need to buy this to get more functionality?"
No. KNK Studio GE is a different version of the software with drivers to cut to the 8" Graphtec cutters (Silhouette, Craft Robo, Wishblade). It doesn't have any additional functionality not present in regular KNK Studio.
"I see the software comes with 2 activations - how does this work? If I install the software on my laptop and on my desktop then need to replace one of my computers (as I eventually will do) what will I need to do to get the software to work on the new machine? In this respect I would have preferred a dongle."
If you have to replace a computer or you have a hard drive crash, then you reinstall the demo version of the software and submit some information to get a new set of license files. It usually takes 1-2 days.
"What are my options for getting a machine in Canada?
I read somewhere that Sandy will no longer ship to Canada via USPS. This concerns me a bit because besides a higher shipping rate via courier, the brokerage fee they charge will drive up the cost of the machine by about 10% by itself."Accugraphic only uses Fed Ex for shipping to Canada for several reasons: (1) If anything goes wrong during during shipping, filing a claim with USPS can take 6 months to process, whereas filing a claim with Fed Ex only takes a few weeks. (2) With USPS, tracking ends at the border whereas with Fed Ex, tracking continues until delivery is made to the customer.
I shipped one Maxx to a Canadian customer via USPS right after the Maxx was released. Since Accugraphic will not ship machines USPS, I had the machine shipped to me first and then I shipped it USPS to the customer. I was a nervous wreck the entire time that it took to arrive to the customer. I was accustomed to Fed Ex having it there in a few days. You can check around but I don't think any of our dealers ship USPS because most,if not all, have the machines drop-shipped directly from Accugraphic to the customer.
"Does the machine need to be sent back to the USA if it requires service?"
Only if there's a major problem that cannot be handled by the customer. Accugraphic makes every effort to troubleshoot and repair the problem over the phone and will even ship parts so that the cutter doesn't have to be sent back. But there are circumstances in which the cutter might need to be returned for service. Note that if there is a problem within the first 21 days after receiving the machine, this falls within the shipping claim window for Fed Ex and you will not be responsible for payment of the shipping back to Accugraphic.
"Just out of curiosity, does the blade turn during cutting or is it held stationary? Was just wondering how this works when cutting a circle.
Would appreciate any information."The blade rotates freely in the blade holder.
Let us know if you have any additional questions.
Posted 7 months ago #
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